Distance Sales Agreement
NOTICE: Under the relevant legislation, please print the agreement below in bold
16-point type and read it. Every customer who registers on our website and makes a
purchase is also deemed to have read and accepted all the provisions of the sales
agreement below without further notice.
DISTANCE SALES AGREEMENT
This agreement has been drawn up pursuant to the requirement to conclude an agreement
for online sales under the Regulation on the Procedures and Principles for Implementing
Distance Contracts, published in Official Gazette No. 25137 of 13 June 2003. Its
provisions are set out below.
ARTICLE 1 — SUBJECT
This agreement covers the rights and obligations of the parties regarding the sale and
delivery by the SELLER to the BUYER of the product whose specifications and sales price
are stated below, pursuant to Consumer Protection Law No. 4077 and the Regulation on the
Procedures and Principles for Implementing Distance Contracts.
ARTICLE 2.1 — SELLER INFORMATION
Rekor Sanat
ARTICLE 2.2 — BUYER INFORMATION
The customer is the person who registers on www.rekorsanat.com.tr as
a member of the shopping website.
The address and contact details provided during registration shall be used.
ARTICLE 3 — INFORMATION ABOUT THE PRODUCT COVERED BY THE AGREEMENT
The type, quantity, brand/model, colour, number of units, sales price and payment method
of the goods/product/service are as recorded when the order is completed.
ARTICLE 4 — GENERAL PROVISIONS
4.1 — The BUYER declares that they have read and understood all preliminary information
on the essential characteristics, sales price, payment method and delivery of the
product or products specified in Article 3, and have provided the required confirmation
electronically.
4.2 — Each product covered by the agreement shall be delivered to the BUYER or the
person/organisation at the specified address within the period stated in the preliminary
information, depending on the distance to the BUYER’s place of residence, without
exceeding the statutory period of 30 days. This period may be extended by no more than
10 additional days, provided the BUYER is notified in advance.
4.3 — If the product is to be delivered to a person or organisation other than the
BUYER, the SELLER shall not be held responsible if that recipient refuses delivery.
4.4 — The SELLER is responsible for delivering the product intact, complete and in
accordance with the specifications stated in the order.
4.5 — Delivery requires the SELLER to have received a signed copy of this agreement and
payment through the method chosen by the BUYER. If the price is not paid for any reason,
or the payment is cancelled in the bank’s records, the SELLER shall be deemed released
from the obligation to deliver the product.
4.6 — If, after delivery, the relevant bank or financial institution does not pay the
SELLER because the BUYER’s credit card was used unfairly or unlawfully by unauthorised
persons through no fault of the BUYER, the BUYER must return the product to the SELLER
within 3 days, provided it has been delivered to them. In this case, the BUYER bears the
shipping costs.
4.7 — If the SELLER cannot deliver the product on time because of force majeure or
extraordinary circumstances such as adverse weather preventing transport or transport
interruptions, the SELLER must inform the BUYER. The BUYER may then cancel the order,
request an equivalent replacement if available, and/or postpone delivery until the
impediment is removed. If the BUYER cancels the order, the amount paid shall be refunded
in cash and in a single payment within 10 days.
4.8 — This agreement becomes effective when the BUYER clicks to confirm that they have
read and accepted it.
ARTICLE 5 — RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within (7) days after delivery of the product to
them or to the person/organisation at the address they specified. To exercise this
right, the BUYER must notify the SELLER by fax, email or telephone within that period,
and the product must be unused under the relevant provisions. A copy of the shipping
receipt showing that the product delivered to the BUYER or a third party has been sent
to the SELLER, together with the original invoice, must be returned. The price shall be
refunded within 10 days after these documents are received. If the original invoice is
not sent, VAT and any other statutory charges cannot be refunded. The SELLER bears the
shipping costs of a product returned under the right of withdrawal.
If payment is made by credit card or a similar payment card, the consumer may request
cancellation on the grounds that the card was used unlawfully and without their consent.
In that case, the card issuer shall refund the payment to the consumer within 10 days
after being notified of the objection.
For disputes arising from this agreement, Consumer Arbitration Committees have
jurisdiction up to the value announced by the Ministry of Industry and Trade, and the
Consumer Courts at the SELLER’s place of residence have jurisdiction.
By completing the order, the BUYER is deemed to have accepted all the terms of this
agreement.