Complaints and suggestions
Your voice goes directly
to the top.
Your message reaches senior management directly. Whichever branch you attend, you can share your observations and thoughts freely.
Share my thoughtsYou can share your thoughts without giving your name.
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Direct to senior management.Your message is not sent to branch management.
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Your name is optional.You can write without identifying yourself.
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Every message matters.What you share is always taken into account.
Over to you
We're glad
you told us.
A concern, a suggestion or a small detail that caught your eye… Noticing what we may have missed helps us do better.
Whether you are a student, parent, employee or visitor, please feel free to raise anything that concerns you. This space exists so your voice can be heard.
“Bize ayırdığınız zamanın ve gösterdiğiniz güvenin farkındayız. Her geri
bildiriminizi bizzat okuyacak, en üst yönetim düzeyinde değerlendireceğiz.”
Tayfun KumovaChair of the Board, Rekor Sanat A.Ş.
Only the Chair of the Board can access your submission. Branch management, teachers and other staff cannot view these messages.
Write freely in your own words.
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A small observation, a big contribution
You don't have to wait for
a problem to occur.
A slippery floor, loose equipment, a process that is not working or a detail you think could be better… Write to us even if no one has been affected yet. An observation shared in time can prevent a problem.
Share an observationIf there is an immediate danger, notify a nearby staff member first. This form is not a channel for emergency assistance.
After you share
We read. We consider.
We work to improve.
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01
Reaches senior management.
Your message goes directly to senior management, without an approval process at your branch.
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02
Reviewed at the highest level.
Every message, whatever its subject, is considered at the highest management level. An anonymous message is just as valuable.
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03
Helps us improve.
We look into the matter and identify improvements. Our aim is to maintain the same standard of care at every branch.
Feel at ease
Don't keep it
to yourself.
Who can read my message?
Only the Chair of the Board of Rekor Sanat A.Ş. can view your message. Branch directors, teachers and other staff cannot access these records. Any investigation needed to resolve the matter is conducted at the highest management level.
Do I need to provide my name or contact details?
No. The form has no name, phone or email fields. Selecting a branch is also optional. You can simply write what you want to tell us without identifying yourself. Since we do not ask for contact details, we cannot send you a personal reply; this does not mean your message will be disregarded.
What information does the form record?
Your message, the topic you select and, if provided, the branch are stored in the request centre, which is accessible only to senior management. The form has no name, phone or email fields. An encrypted transfer record is also kept on the website to track delivery.
Cloudflare Turnstile is used to reduce automated submissions. During verification, this service processes the IP address and technical signals relating to the browser and connection. The website’s session, analytics and hosting logs are separate from form submissions. If you do not wish to identify yourself, you can avoid including identifying details in your message.
Can I report a small issue too?
Of course. You do not need to wonder whether something is worth writing about. Every shortcoming or suggestion matters to us, from teaching and communication to cleanliness and the layout of our premises. You can also report risks you notice before a problem occurs.
To make Rekor Sanat better
thank you for sharing your observations and thoughts with us.